Privacy Policy

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Last Updated: Oct 10 2023

Welcome to NextGen Route ("we," "our," or "us"). At NextGen Route, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website and services.

By accessing or using our website, you consent to the practices described in this Privacy Policy. Please read this policy carefully to understand our practices regarding your personal data.

**Information We Collect**

1. **Personal Information**: We may collect personal information such as your name, contact details, email address, and payment information when you use our services.

2. **Usage Information**: We collect information about your interactions with our website, including the pages you visit, the actions you take, and the devices you use.

3. **Location Information**: With your consent, we may collect information about your location to provide you with relevant services, such as delivery tracking.

**How We Use Your Information**

We use the information we collect for various purposes, including:

1. **Providing Services**: To provide and maintain our cargo van services, including order processing and delivery.

2. **Communication**: To communicate with you regarding your orders, updates, and promotional offers.

3. **Improvement**: To enhance and personalize your experience on our website, and to analyze and improve our services.

4. **Legal Compliance**: To comply with legal obligations and respond to legal requests.

**Data Security**

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, so we cannot guarantee absolute security.

**Sharing Your Information**

We may share your personal information with:

1. **Service Providers**: Third-party service providers who assist us in delivering our services, such as payment processors and delivery partners.

2. **Legal Requirements**: To comply with legal obligations or protect our rights.

**Your Choices**

You can manage your account settings and communication preferences by logging into your NextGen Route account. You may also choose not to provide certain information, but this may limit your access to some features of our website.

**Cookies and Tracking**

We use cookies and similar tracking technologies to improve our website's functionality and analyze usage patterns. You can control cookies through your browser settings.

**Changes to This Privacy Policy**

We may update this Privacy Policy from time to time, and any changes will be posted on our website. Please review this policy periodically for updates.

**Contact Us**

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at vas@nextgenroute.com